Privacy Policy

ShelfOps Shopify app

ShelfOps is a Shopify app provided by Brandimi LLC. This policy applies to merchants who install or use ShelfOps for Shopify catalog reconciliation, collection sorting rules, schedules, collection-order safety backups, metrics, and permission visibility.

Operator: Brandimi LLC, 4610 N CLARK AVE #1039, CHICAGO IL, USA. ShelfOps contact: [email protected].

Data read from Shopify

ShelfOps processes Shopify API data only as needed to provide the app features enabled for a store and only when the relevant permissions are granted through Shopify.

Included data categories

• Shop domain, store identity, app installation state, access status, and operational settings.
• Collection metadata, selected collection product identifiers and order, inventory availability, and order-derived sales facts used by configured sorting strategies.
• Order data only for order-based sorting strategies, and inventory readiness data only for availability and inventory-based strategies, subject to the required Shopify permissions.

Operational workspace data

• Collection sorting rules, rule previews, schedules, execution state, and merchant-selected sorting preferences.
• Collection-order safety backup metadata, R2 safety backup object references, restore readiness metadata, and catalog reconcile state.
• Execution logs, metrics, permission status, diagnostics, and support context needed to operate and troubleshoot ShelfOps.

How data supports ShelfOps

ShelfOps uses data to authenticate the store, reconcile collection metadata, display collection context and sort-time previews, apply merchant-configured sorting rules, run schedules, maintain backup visibility, show metrics, monitor permission readiness, troubleshoot failures, and respond to support and privacy requests.

ShelfOps retains data while the app is installed and while the data is needed to provide the service. After uninstall or a verified deletion request, ShelfOps removes or anonymizes merchant data unless retention is required for legal, security, fraud prevention, billing, dispute, or operational recordkeeping reasons.

ShelfOps does not sell merchant data. Data is shared with service providers only as needed for hosting, storage, logging, email, security, billing workflow support, and app operations.

Request handling

ShelfOps supports Shopify privacy workflows, including customer data requests, customer deletion requests, and shop redaction requests when Shopify sends the relevant compliance webhook or when a merchant contacts ShelfOps directly.

Merchants can request access, correction, export, deletion, or clarification by emailing [email protected]. Please include the Shopify shop domain and the request type so the request can be verified and routed correctly.

Brandimi LLC

4610 N CLARK AVE #1039
CHICAGO IL, USA

Email: [email protected]